GaelGram: Support / Tacaíocht

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How do I install the GaelGram add-in for Word for Windows?

You can download GaelGram's add-in for Word on Windows from your GaelGram account's Downloads page. That add-in includes the GaelSpell spelling checker. When you're logged in to GaelGram, that page can be accessed at this link: https://app.gaelgram.ie/Manage/Downloads
You can also download the GaelSpell spelling checker for Word on Apple Macs as part of your GaelGram subscription. Just go to your account's Downloads page to access that.

I've run out of words this month. How do I access more words?

The paid subscriptions for GaelGram come with more than enough words for most people every month. But sometimes people need more words at a particular time of year because they have assignments due or major translation projects nearing completion, for example. 

So there is an option to purchase Extra Word Packs for GaelGram if you need to check more words. Those extra word packs can be bought in multiples of additional 20,000 words for €4.17/month each and can be cancelled at any time. Simply email gaelgram@cruinneog.com specifying how many extra word packs you'd like and we'll add them to your subscription.

My question isn't answered here. Can you help me directly?

If your question isn't answered here, just email us at gaelgram@cruinneog.com with as much detail as possible and any relevant screenshots or videos of the issue and we'll do our best to help.

 


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